Last Updated: 04/21/2025
TREBEL, Uforia by TREBEL, and TREBEL for Gamers (“Trebel,” “we,” “us,” “our”) provides an on-demand music download and discovery platform. Trebel provides users with access to radio, podcasts, and music, allowing them to search, stream and engage with a variety of audio content across multiple devices, including mobile devices and smart audio systems.
At Trebel, we respect and value your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard personal information that we gather through the subdomains and websites on www.trebel.io (the “Website”), when you become a Customer, contact us to obtain more information, or directly when you use the Trebel online platform and services ("Services"). A reference to “Trebel,” “we,” “us,” “our,” or the “Company” is a reference to Trebel and its relevant affiliates involved in the collection, use, sharing, or other processing of personal information.
Please visit the following links to learn more about our Privacy Policy.
1. Whose Personal Information We Collect
3. How We Use Your Information
4. How We Share Your Information
5. How We Respond to ‘Do Not Track’ and Other Opt-Out Signals
7. Privacy Rights & Additional Disclosures for Certain U.S. Residents
8. Data Security and Retention
10. International Transfers of Data
12. Changes to This Privacy Policy
Trebel obtains information from various entities. These entities are defined below by what they are referred to in this Privacy Policy and when information is collected. Entities may overlap and are not exclusive categories.
- Website Visitors: When you visit the Website or contact us directly for information.
- Customers: When you contact us or engage with our Services.
Third Party Links and Websites. Our Website or Services may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.
Information You Give Us. We collect information that you provide when you download and register for the Services, sign up for an account, enter your information through our online forms or surveys, inputting information while using our Services, or contacting us by phone or email for information or customer service.
The types of information collected include:
- Identifiers, such as real name, postal address, online identifier, Internet Protocol (“IP”) address, email address, account name, or other similar identifiers.
- Categories of personal information described in Section 1798.80(e) of the California Civil Code.
- Commercial information, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.
- Geolocation data.
- Professional or employment-related information when you apply for a job on our careers page.
- Education information when you apply for a job on our careers page.
- Inferences drawn from your personal information.
The categories of sensitive information include:
- Precise geolocation data.
Automatically Collected Information. In addition to user-provided information, we may collect the following details automatically:
- Website: Like many website operators, we collect information that your browser sends whenever you visit our Website. This includes log data, such as your computer’s IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics, and whether you reached our page via a social media or email campaign. This information may be collected via several technologies, including cookies, web beacons, clear GIFs, canvas fingerprinting and other means, such as Google Remarketing and Facebook Pixel. You can control cookies in your browser to enable or disable them.
- Services: Some of our Services will collect IP addresses, log-in credentials, connectivity details and locations. This is used for access control and management, as well as providing personalized content, including relevant advertisements and local radio stations. If you prefer not to share your location, you can disable location services through your device settings.
Information We Collect from Third Parties. If you access our Website or Services through third parties (e.g., Facebook or Google), or if you share content from our Website or Services to a third-party social media service, the third-party service will send us certain information about you if the third-party service and your account setting allow such sharing. The information we receive will depend on the policies and your account settings with the third-party service.
We use your personal information for the following purposes:
- To provide you with the Services and our Websites, which includes:
- maintaining and servicing accounts,
- providing customer services,
- processing and fulfilling orders and transactions,
- verifying customer information,
- processing payments, and,
- providing advertising or marketing services to you.
- To provide analytic services, such as analyzing customer usage and improving services offered.
- To conduct market research and project planning.
- To detect security incidents, protect against fraudulent or other criminal activity, debug and repair errors, and maintain the overall quality and safety of our Website.
- To share your website visitor activity, through website cookies, with third-party marketing partners to market services on our Website and Services and other websites that you may visit.
- To fulfill our legal and financial obligations.
- To provide you with employment opportunities.
Marketing. We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send, or you can contact us using the contact details provided in the “Contact Information” section below. You will continue to receive service-related messages concerning products and Services (unless we have indicated otherwise).
To Users or the Public with your Consent. We may share your information with other users or the public with your consent. The settings you choose will determine how much information is shared with other users and/or the public.
Affiliates and Service Providers. We share your information with our third-party service providers and any subcontractors as required to offer you our products and Services. The service providers we use help us to:
- Run, operate, and maintain our Website and Services through third-party platforms and software tools;
- Perform content moderation and crash analytics;
- Run email campaigns;
- Perform marketing analytics;
- Provide measurement services and targeted ads (you can opt out of these services at websites such as http://www.aboutads.info/choices);
- Provide payment attribution; and
- Provide technical and customer support.
Some external service providers may also collect information directly from you (for example, a payment processor may request your billing and financial information) in accordance with their own privacy policy. These external service providers do not share your financial information, like credit card number, with us, but may share limited information with us related to your purchase, like your zip code.
Aggregated Data. We may also aggregate or otherwise strip information of all personally identifying characteristics and may share that aggregated, anonymized data with third parties or publish it. We reserve the right to make use of any such aggregated data as we see fit.
Third Party Marketing and Advertising Cookies. With respect to website cookies, we share your information with third-party marketing and advertising partners to market our products and services on our Website and other websites that you may visit.
Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your personal information to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or to protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
Some browsers provide you with a way to signal that you do not want your browsing activity to be tracked. The Services may not currently respond to all Do Not Track (“DNT”) or similar signals, as we are awaiting the consensus from the Internet policy and legal community on the meaning of DNT and the best way to respond to these signals.
To make our Website and Services work properly, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, shopping cart, or other preferences) over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another.
You may wish to restrict the use of cookies. Please be aware that some of the features of our Website may not function correctly if you disable cookies. Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful:
- Cookie settings in Chrome
- Cookie settings in Firefox
- Cookie settings in Microsoft Edge
- Cookie settings in Safari web and iOS
Several jurisdictions grant state residents certain rights and disclosures. We provide the following information to further help you understand your potential privacy rights. If you would like to exercise any rights or inquire as to whether such rights are available to you, please email us using the information in the “Contact Information” section, below.
Request for Information or Deletion. Residents of certain U.S. states have the right to know whether we are processing your personal information, and in some instances, you have the right to request that we disclose the categories listed below for the preceding 12 months. In responding to that right, we shall provide you:
- The categories of personal information we collect about you.
- The categories of sources from which your personal information is collected.
- The business or commercial purpose(s) for collecting, selling, sharing, or disclosing your personal information, and the categories of personal information disclosed for such purpose(s).
- The categories of third parties with whom we share your personal information.
- The categories of personal information we have sold, if any, about you and the categories of third parties to whom your personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.
- The specific pieces of personal information we have collected about you.
In addition, you may have the right to request we delete your personal information.
Request for Correction. Residents of certain U.S. states have the right to request the correction or rectification of inaccurate information in the resident’s personal information.
Request for Portable Data. Residents of certain U.S. states have the right to receive, in certain circumstances, a portable format of their personal information that allows the data to be transmitted to another entity.
Opting Out of Cookies and Sale/Sharing Using Online Tracking Technologies. Our use of online tracking technologies may be considered a “sale”/ “sharing” under applicable law. You can opt out of data collection by uninstalling the application or adjusting privacy settings within your device. To adjust your privacy settings within the application:
- 1. Open the application.
- 2. Tap on the Profile button on the top left corner.
- 3. Tap on Settings and Privacy.
- 4. Tap on Privacy and Social.
- 5. Make your choices.
Do Not Sell or Share My Personal Information. Residents of certain U.S. states have the right to opt out of the sale or sharing of the consumer’s personal information. You can exercise this right by contacting us. You can also disable personalized advertising within the application by enabling the "Limit Ad Tracking" feature in your mobile device settings.
In the preceding 12 months, we have sold the following categories of personal information relating to consumers who use our Website and Services:
- Identifiers, such as real name, postal address, online identifier, IP address, email address, account name, or other similar identifiers.
- Categories of personal information described in Section 1798.80(e) of the California Civil Code.
- Commercial information, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.
- Geolocation data.
- Inferences drawn from your personal information.
- Sensitive personal information.
We have also, in the preceding 12 months, disclosed the following categories of personal information for a business purpose:
- Identifiers, such as real name, postal address, online identifier, IP address, email address, account name, or other similar identifiers.
- Categories of personal information described in Section 1798.80(e) of the California Civil Code.
- Commercial information, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement.
- Geolocation data.
- Professional or employment-related information when you apply for a job on our careers page.
- Education information when you apply for a job on our careers page.
- Inferences drawn from your personal information.
- Sensitive personal information.
Limiting the Use of Sensitive Personal Information. Residents of California have the right to direct us to use or disclose sensitive personal information only for providing goods or services, or as otherwise minimally permitted under applicable law. You can exercise this right by contacting us. You can also disable personalized advertising within the application by enabling the "Limit Ad Tracking" feature in your mobile device settings.
To make such a request, please contact us using the contact details provided in the “Contact Information” section below.
Automated Processing & Profiling. Residents of certain U.S. states have the right to opt out of the processing of personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer. Trebel does not carry out this type of automated decision making in our Website or Services.
Right to Equal Service & Price. You have the right to receive equal service and price, even if you exercise a privacy right.
Verification Process for Exercising Rights. To protect our consumers’ privacy, we verify privacy rights requests to ensure that only you (or your authorized agent) can exercise rights pertaining to your personal information. As part of our verification process, we may request you to submit additional information.
If you are an authorized agent wishing to exercise rights on behalf of a state resident, please contact us using the information at the bottom of this Privacy Policy and provide us with a copy of the consumer’s written authorization designating you as their agent. We may need to verify your identity and place of residence before completing your rights request.
If we deny your appeal, we may provide a written explanation of our decision with instructions on how to contact your local Attorney General or Department of Justice for further review, where permitted under certain U.S. state privacy laws.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no website, application or transmission can guarantee security. Thus, while we have established and maintain what we believe to be appropriate technical and organizational measures to protect the confidentiality, security, and integrity of personal information obtained through the Website, we cannot ensure or warrant the security of any information you transmit to us.
We retain user-provided data as long as necessary to provide our services and to fulfill the purposes outlined in this Privacy Policy. When the information is no longer necessary for these purposes, we delete it or keep it in a form that does not identify you, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided by you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.
The Websites are not directed for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that a child has provided us with personal information, please contact us using the information in “Contact Information” below, and we will take the appropriate steps to delete the information.
Any information that you provide to us may be accessed, shared, or processed by our offices, located in the United States, and service providers located in the United State, if such data transfer is necessary for the specific purpose for which you submitted your data (such as the provision of goods or services under a written contract). This may entail a transfer of your personal information across international borders. The data protection standards may differ and be lower than the standards enforced in your jurisdiction. We maintain appropriate safeguards as required by applicable law for any personal information transferred internationally.
Personal information may be transferred to a third party because of a sale, acquisition, merger, reorganization, or other change in control. If we sell, merge, or transfer any part of the business, part of the sale may include your personal information.
This Privacy Policy may be updated periodically to reflect changes in our services or legal requirements. We encourage you to review this Privacy Policy regularly to stay informed. Please review carefully before submitting personal information to our Website. The date this Privacy Policy was last updated is indicated at the top of this page.
- 13. Contact Information
If you wish to contact us or have any questions or concerns about this Privacy Policy or your data privacy, please contact us using the following contact details: [email protected]
We appreciate your trust in Trebel and remain committed to protecting your privacy while providing an exceptional audio experience.